Dr Jack Shih Dental Practice
According to our open methodology, this clinic scored 39.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 18 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#539.7/100
- Best for Expats#241.5/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#231.4/100
- Best English-speaking Clinics#249/100
- Best for Families / Children#541.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on own website (drjackshih.co.za).
Summary
General and restorative dental practice in Sandton City led by Dr Jack Shih. Services include general and cosmetic dentistry, root canal treatment, whitening, dentures and pediatric dentistry. Prices not published.
Strengths
- Information Transparency: 18 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Medical Infrastructure: 1.5 of 3.5 verifiable points (missing: implantology)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [dr-jack-shih-dental-practice-refresh] | 6/6 |
| ◐ | Google review volume [dr-jack-shih-dental-practice-refresh] | 2/3 |
| ✓ | Review recency [dr-jack-shih-dental-practice-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✗ | Implantology [s1] | 0/2 |
| ? | Orthodontics | 0/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Johannesburg", "English speaking dentist Johannesburg", "dental implants Johannesburg", "emergency dentist Johannesburg", "Johannesburg dental clinic for expats".
| ? | Mentioned for: best dentist Johannesburg | 0/1 |
| ? | Mentioned for: English speaking dentist Johannesburg | 0/1 |
| ? | Mentioned for: dental implants Johannesburg | 0/1 |
| ? | Mentioned for: emergency dentist Johannesburg | 0/1 |
| ? | Mentioned for: Johannesburg dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Jack Shih [s1] | Digital dentistry, endodontics, restorative dentistry (BDS, University of the Witwatersrand) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Mentioned for: best dentist Johannesburg
- AI & Search Visibility: Mentioned for: English speaking dentist Johannesburg
- AI & Search Visibility: Mentioned for: dental implants Johannesburg
- AI & Search Visibility: Mentioned for: emergency dentist Johannesburg
- AI & Search Visibility: Mentioned for: Johannesburg dental clinic for expats
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://drjackshih.co.za/ |
|---|---|
| Phone | 011 784 9260 |
| 074 615 1817 | |
| Google Maps | Map listing |
| Address | Suite 114 Medical Mews, Sandton City Mall, Sandton, 2196 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://drjackshih.co.za/ | address, phone, WhatsApp, dentist, services | 2026-07-14 |
| dr-jack-shih-dental-practice-refresh | https://www.google.com/maps/place/Dr+Jack+Shih+Dental+Clinic+Sandto… | most recent review shown as posted 'a month ago' (viewed 2026-08-25) | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | License verification 2026-08-25 against HPCSA iRegister: a same-surname, same-city active dentist record (Chih-Hsu Shih, DP 0108880) exists but the registered first name does not match 'Jack Shih'; recorded null due to unresolved name ambiguity, not false. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address, phone unchanged and clinic open (Google Business Profile now lists it as 'Dr Jack Shih Dental Clinic Sandton'); captured Google rating 5.0 (148 reviews, latest review ~1 month ago). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.