DentiCare Fourways
According to our open methodology, this clinic scored 45.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 16 ranked clinics · Last checked: 24 September 2026
45.2/100
Positions by Rating Profile
- Overall Transparency & Trust#1445.2/100
- Best for Expats#1249/100
- Best for Dental Implants#1236/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1333.8/100
- Best English-speaking Clinics#1256.2/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on own website (denticarefourways.co.za).
Summary
General dental practice (Randburg address) offering general dentistry, smile design, whitening and orthodontics (braces and clear aligners). Open Monday to Saturday. Dentist names and prices not published.
Strengths
- Information Transparency: 17 of 20 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1.5 of 8 verifiable points (missing: mentioned for: best dentist Johannesburg; mentioned for: English speaking dentist Johannesburg; mentioned for: dental implants Johannesburg; mentioned for: emergency dentist Johannesburg; mentioned for: Johannesburg dental clinic for expats; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
17 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Own site includes a genuine photo of the treatment room alongside a stock family photo [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
11.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [denticare-fourways-refresh] | 3/6 |
| ◐ | Google review volume [denticare-fourways-refresh] | 1.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-25 (listing read 2026-09-26). [denticare-fourways-gbp-2026-09-26] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to a negative review [denticare-fourways-deepen-8] | 2/2 |
| ✗ | No recurring complaints Multiple independent reviews describe unprofessional or dismissive treatment and scheduling failures [denticare-fourways-deepen] | 0/2 |
| ✓ | No suspicious review patterns Not 100% 5★, dates spread over years, reviewers have long histories [denticare-fourways-deepen-9] | 2/2 |
| ✗ | Active Facebook presence No "Denticare Fourways" page exists on Facebook; the site's Facebook icon links only to the Facebook homepage [denticare-fourways-deepen-13] | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✗ | Other review platforms No profile found on Hellopeter, Yellosa, WhatClinic, Dental Departures, Bookimed or Trustpilot; Yellosa and WhatClinic carry only unclaimed entries without reviews (checked 2026-10-02). [denticare-fourways-presence] [denticare-fourways-presence-2] [denticare-fourways-presence-3] [denticare-fourways-presence-4] [denticare-fourways-presence-5] [denticare-fourways-presence-6] | 0/0.5 |
Medical Infrastructure
4 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Corrected: the clinic's claimed Google Business Profile carries an implants-periodontist category; the website's own service list is silent on implants rather than denying them [denticare-fourways-deepen-10] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Full online booking flow with treatment, doctor and time selection [denticare-fourways-deepen-2] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
1.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Johannesburg", "English speaking dentist Johannesburg", "dental implants Johannesburg", "emergency dentist Johannesburg", "Johannesburg dental clinic for expats".
| ✗ | Mentioned for: best dentist Johannesburg Not present in the top web results for "best dentist Johannesburg" on 2026-09-24. [denticare-fourways-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Johannesburg Not present in the top web results for "English speaking dentist Johannesburg" on 2026-09-24. [denticare-fourways-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Johannesburg Not present in the top web results for "dental implants Johannesburg" on 2026-09-24. [denticare-fourways-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Johannesburg Not present in the top web results for "emergency dentist Johannesburg" on 2026-09-24. [denticare-fourways-deepen-6] | 0/1 |
| ✗ | Mentioned for: Johannesburg dental clinic for expats Not present in the top web results for "Johannesburg dental clinic for expats" on 2026-09-24. [denticare-fourways-deepen-7] | 0/1 |
| ✓ | Structured data on website JSON-LD Dentist/Organization markup present [denticare-fourways-deepen-11] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages Only two pages on the whole site; all treatments are listed on the single home page [denticare-fourways-deepen-12] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://denticarefourways.co.za/ |
|---|---|
| Phone | 011 462 7292 |
| 071 495 0400 | |
| Google Maps | Map listing |
| Address | 256 Church Street, Randburg, 2153 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://denticarefourways.co.za/ | Gallery photo "DSC01635-1.jpg" shows a real dental treatment room with chair and equipment, not stock imagery (a separate stock photo is also used elsewhere on the page) | 2026-09-24 |
| denticare-fourways-refresh | https://www.google.com/maps/place/Denticare+Fourways/@-26.0310222,2… | most recent review shown as posted '6 months ago' (viewed 2026-08-25) | 2026-08-25 |
| denticare-fourways-deepen | https://www.google.com/maps?cid=18039621306610919862&hl=en | Justin Ackerman (2023-08-12): "staff were lounging around the receptionist desk having a tea party. I was barely greeted"; Kelsey Levy (2024-04-10): "the Dr arrived 45 mins after set appointment, no apology, taking phone calls during the check up"; Lee G (2023-09-29): "booked the 4pm slot...arrived and was told there was no booking for me" | 2026-09-24 |
| denticare-fourways-deepen-2 | https://denticarefourways.co.za/appointment-booking/ | Booking flow steps: "Treatments - Select Service Extras - Select Doctor - Date & Time - Patient Form - Your Information - Verify Order Details - Confirmation" | 2026-09-24 |
| denticare-fourways-deepen-3 | search:best dentist Johannesburg | Web search on 2026-09-24: results 1–9 were whatclinic.com, dentistsjohannesburg.co.za, drjackshih.co.za, cahidentalpractice.co.za, johannesburgsouthdentist.co.za, jhbdental.co.za, whodoyou.com, melrosedental.co.za, medreviews.com; the clinic's site and name were not among them. | 2026-09-24 |
| denticare-fourways-deepen-4 | search:English speaking dentist Johannesburg | Web search on 2026-09-24: results 1–9 were recomed.co.za, whatclinic.com, drjackshih.co.za, mondzorghaveneiland.nl, en.wikipedia.org (x2), medreviews.com, englishspeakingdentists.com, houghtondental.co.za; the clinic's site and name were not among them. | 2026-09-24 |
| denticare-fourways-deepen-5 | search:dental implants Johannesburg | Web search on 2026-09-24: results 1–9 were whatclinic.com, johannesburgsouthdentist.co.za, cosmeticdentist.co.za, designersmilesinc.co.za, advancedspecialiseddentistry.co.za, implantology.co.za, familydentalcare.co.za, en.wikipedia.org, joburgdental.co.za; the clinic's site and name were not among them. | 2026-09-24 |
| denticare-fourways-deepen-6 | search:emergency dentist Johannesburg | Web search on 2026-09-24: results 1–10 were whatclinic.com, facebook.com (x2), emergencydentistjhb.co.za, chalitaleroux.co.za, melrosedental.co.za, dainferndental.co.za, emergencydentalrepair.com, houghtondental.co.za, aiyellow.com; the clinic's site and name were not among them. | 2026-09-24 |
| denticare-fourways-deepen-7 | search:Johannesburg dental clinic for expats | Web search on 2026-09-24: results 1–9 were expat.com, whatclinic.com (x2), expatfocus.com, dentistsjohannesburg.co.za, health-tourism.com, ismiledentalsa.com, listerclinic.com, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-24 |
| denticare-fourways-deepen-8 | https://www.google.com/maps?cid=18039621306610919862&hl=en | Owner reply to Lee G (2023-09-29 review) same day: "Our sincere apologies for the inconvenience. Our practice manager will be in touch..." | 2026-09-24 |
| denticare-fourways-deepen-9 | https://www.google.com/maps?cid=18039621306610919862&hl=en | 76% 5★ (60/79); sampled reviews dated 2023 to 2026; reviewers include 18-, 30- and 72-review Local Guides | 2026-09-24 |
| denticare-fourways-deepen-10 | https://www.google.com/maps?cid=18039621306610919862&hl=en | GBP categories 2026-09-24 include "Dental implants periodontist" alongside Dentist, Cosmetic dentist, Orthodontist | 2026-09-24 |
| denticare-fourways-deepen-11 | https://denticarefourways.co.za/ | JSON-LD on the home page includes Dentist and Organization entities | 2026-09-24 |
| denticare-fourways-deepen-12 | https://denticarefourways.co.za/ | The sitemap lists only the home page and the appointment-booking page; General Dentistry, Smile Design and Orthodontics are all described in sections of the one page | 2026-09-24 |
| denticare-fourways-gbp-2026-09-26 | https://www.google.com/maps?cid=18039621306610919862&hl=en | Google listing read on 2026-09-26: rating 4.3 from 80 reviews; star histogram 1★ 12 / 2★ 0 / 3★ 0 / 4★ 7 / 5★ 61; newest review dated 2026-09-25. | 2026-09-26 |
| denticare-fourways-deepen-13 | https://www.facebook.com/search/pages/?q=Denticare%20Fourways | Looked up on Facebook on 2026-09-29: pages named "Denticare Fourways" — none; "Denticare" — pages in Benoni (a different town), India, the UK, Mexico and Costa Rica, none in Fourways or elsewhere in Johannesburg | 2026-09-29 |
| denticare-fourways-presence | https://www.hellopeter.com/ | Hellopeter: its business search for "DentiCare", "Denticare Fourways", "Denticare Randburg" and "Struwig" returns no page for this clinic (checked 2026-10-02) | 2026-10-02 |
| denticare-fourways-presence-2 | https://www.dentaldepartures.com/ | Dental Departures: its clinic search does not recognise Johannesburg or South Africa as a location and falls back to its worldwide list — no clinic listed in South Africa (checked 2026-10-02) | 2026-10-02 |
| denticare-fourways-presence-3 | https://bookimed.com/clinics/country=south-africa/ | Bookimed: it has no South Africa clinic page ("404 — Page not found") (checked 2026-10-02) | 2026-10-02 |
| denticare-fourways-presence-4 | https://www.trustpilot.com/review/denticarefourways.co.za | Trustpilot: no page for denticarefourways.co.za (checked 2026-10-02) | 2026-10-02 |
| denticare-fourways-presence-5 | https://www.yellosa.co.za/company/923108/dr-struwig | Yellosa: entry "Dr Struwig", 242 Church Street, phone 011 462 7292 (the clinic's phone), read 2026-10-02: unverified, no reviews — not a profile kept by the clinic | 2026-10-02 |
| denticare-fourways-presence-6 | https://www.whatclinic.com/dentists/south-africa/midrand/timron-hea… | WhatClinic: the only listing at the clinic's address, 256 Church Street, is "TimRon Health & Wellness Centre" (dentistry and physiotherapy; Dr Tim Struwig, Dr Rona Struwig, Dr Tamia Da Costa), read 2026-10-02: no reviews and no description of its own ("please contact the clinic") — not a profile kept by DentiCare Fourways | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Presence on review platforms checked 2026-10-02: no profile on Hellopeter, Yellosa, WhatClinic, Dental Departures, Bookimed or Trustpilot; Yellosa and WhatClinic carry only unclaimed entries without reviews. |
| 2026-09-29 | Looked for the clinic on Facebook under its name: no "Denticare Fourways" page exists (the site's Facebook icon links only to the Facebook homepage). Recorded: not present on Facebook. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-25). |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the five pending Johannesburg queries — "best dentist Johannesburg", "English speaking dentist Johannesburg", "dental implants Johannesburg", "emergency dentist Johannesburg" and "Johannesburg dental clinic for expats": not present for "best dentist Johannesburg", "English speaking dentist Johannesburg", "dental implants Johannesburg", "emergency dentist Johannesburg" and "Johannesburg dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (home and appointment-booking pages, the only two in its sitemap) and its Google listing (newest and lowest review sorts). Corrected: the clinic's claimed Google Business Profile carries a dental-implants category, so implants are now recorded as offered even though the website's own service list does not mention them. Recorded: a genuine photo of the treatment room; a full online booking flow with treatment, doctor and time selection; Google rating 4.3 from 79 reviews with an owner reply to a scheduling complaint; several independent reviews describe unprofessional staff attitude and appointment mix-ups; no signs of manipulated reviews; the site's Facebook icon links only to the bare facebook.com homepage, not a specific page. Still unverified: a genuine Facebook page, TripAdvisor and other-platform presence, X-ray/CBCT equipment, surgery, paediatric and emergency care, and work with foreign patients. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address, phone unchanged and clinic open; captured first Google rating 4.3 (79 reviews, latest review ~6 months ago). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.